Senior Operations Associate

Our client is hiring a Senior Operations Associate based in Houston, TX. This is a full-time role with a on-site work mode.

What you'll do

• Triage escalations from internal teams and partners; resolve or route appropriately.
• Identify and execute process improvements that compound over time.
• Own day-to-day execution of business operations: scheduling, exception handling, partner coordination.
• Document standard operating procedures and keep them up to date.
• Run weekly performance reporting; flag anomalies and trends.

What you'll bring

• Comfort working across multiple internal tools.
• 3+ years in an operations, logistics, or business support role.
• Excel / Google Sheets fluency, including pivots and lookups.
• Strong written communication and attention to detail.

Nice to have

• Experience with an ERP, OMS, or WMS.
• Some SQL or BI tool familiarity.
• Vendor management experience.

Skills relevant to this role

Process execution, Excel / Sheets, Vendor coordination, SOP documentation, Reporting

Our client delivers energy and utility services across the US, with operating teams based in Houston, TX.