Sales & Operations Specialist, Capital
Confidential client
- Remote — United States
- Remote
- Full-time
$167k / year
Posted Nov 3, 2026 · Closes Dec 3, 2026
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About the opportunity
A client of OneTalentWorld seeks a Sales & Operations Specialist for a financial-services product that gives app developers earlier access to app-store proceeds. This hands-on individual-contributor role spans prospect qualification, onboarding, account support, and portfolio operations on a small team.
Responsibilities
- Manage inbound and targeted outbound opportunities, discovery calls, objections, and customer qualification.
- Guide approved customers through onboarding and activation.
- Resolve account questions, disputes, and operational issues with specialist teams.
- Apply documented fraud and risk policies, record decisions, monitor patterns, and escalate exceptions to risk, legal, finance, or leadership owners.
- Track pipeline, conversion, activation, usage, retention, support demand, and portfolio health.
- Improve CRM processes, handoffs, reporting, playbooks, and responsible automation.
- Support acquisition campaigns, customer communications, and lifecycle growth experiments.
Qualifications
- Four or more years in customer-facing commercial or operational work across sales, account management, customer success, or support.
- Experience in fintech, payments, lending, factoring, embedded finance, or a similarly risk-sensitive business.
- One to two years supporting marketing, growth campaigns, or CRM outreach.
- Strong relationship management, analytical judgment, communication, documentation, and follow-through.
- Practical workflow automation and AI experience, with awareness of control and customer-experience risks.
- Working hours that substantially overlap US time zones.
Helpful experience
Payments operations, underwriting, fraud, disputes, product launches, mobile subscriptions, app-store economics, and tools such as Salesforce, Notion, Linear, Intercom, or Zendesk.
Compensation and location
Full-time, remote in the United States. Stated annual salary: $167,000, plus equity. Benefits include a ten-year vested-option exercise window, four to five weeks of flexible annual time off, coworking support, workspace budget, and a learning stipend.
How hiring works at OneTalentWorld
Apply — Tell us about you and attach your resume.
Short interview — A 15–20 minute AI-assisted interview you can take any time in the next few days, by voice or text. A recruiter reviews every result.
Meet the team — If there's a match, we introduce you to the hiring manager.
Some roles have basic requirements — location, work authorization, years of experience, and the yes/no questions on the form. Applications that don't meet them don't move to the interview stage. You can ask a recruiter to review your application by replying to any email from us.
How the interview works
- What it is: a short first-round interview run by our screening partner Recruit100x. You answer questions about your experience for this role.
- How long: about 15–20 minutes, any time before your link expires, by voice or text — you choose.
- What is recorded: your answers (audio if you use voice) and a transcript. Recruit100x keeps them for OneTalentWorld and does not use them for anything else.
- Who sees it: OneTalentWorld recruiters. If we introduce you to the hiring company, they may see a summary of your answers.
- Decisions: a recruiter reviews every result. No decision is made by AI alone.
- Basic requirements: some roles have basic requirements (location, work authorization, years of experience, and yes/no questions). We apply them with simple rules to your form answers. You can ask a recruiter to review your application by replying to any email from us.
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Apply for this role
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