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Operations Associate

National logistics providerNew York, NYOn-siteFull-time · Operations

About the role

Our client is hiring a Operations Associate based in New York, NY. This is a full-time role with a on-site work mode.

What you'll do

  • Run weekly performance reporting; flag anomalies and trends.
  • Triage escalations from internal teams and partners; resolve or route appropriately.
  • Identify and execute process improvements that compound over time.
  • Own day-to-day execution of fulfillment operations: scheduling, exception handling, partner coordination.
  • Document standard operating procedures and keep them up to date.

What you'll bring

  • Comfort working across multiple internal tools.
  • 1+ years in an operations, logistics, or business support role.
  • Excel / Google Sheets fluency, including pivots and lookups.
  • Strong written communication and attention to detail.

Nice to have

  • Some SQL or BI tool familiarity.
  • Vendor management experience.
  • Experience with an ERP, OMS, or WMS.

Skills relevant to this role

Process execution, Excel / Sheets, Vendor coordination, SOP documentation, Reporting

About the company

Our client runs nationwide logistics and supply-chain operations from a network of regional hubs, including New York, NY.

Apply for this role

We respond within one business day after the role closes.

PDF, DOC, or DOCX. Max 5 MB.

We read every application. We'll get back to you whether this role is a fit or not.