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Operations Associate
Late-stage online marketplaceLos Angeles, CAOn-siteFull-time · Operations
About the role
Our client is hiring a Operations Associate based in Los Angeles, CA. This is a full-time role with a on-site work mode.
What you'll do
- Own day-to-day execution of order operations: scheduling, exception handling, partner coordination.
- Document standard operating procedures and keep them up to date.
- Run weekly performance reporting; flag anomalies and trends.
- Triage escalations from internal teams and partners; resolve or route appropriately.
- Identify and execute process improvements that compound over time.
What you'll bring
- Strong written communication and attention to detail.
- Comfort working across multiple internal tools.
- 1+ years in an operations, logistics, or business support role.
- Excel / Google Sheets fluency, including pivots and lookups.
Nice to have
- Some SQL or BI tool familiarity.
- Vendor management experience.
- Experience with an ERP, OMS, or WMS.
Skills relevant to this role
Process execution, Excel / Sheets, Vendor coordination, SOP documentation, Reporting
About the company
Our client is a fast-growing e-commerce company with operations across the US, headquartered in Los Angeles, CA.
Apply for this role
We respond within one business day after the role closes.