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Business Analyst

Payments companyCharlotte, NCOn-siteFull-time · Operations

About the role

Our client is hiring a Business Analyst based in Charlotte, NC. This is a full-time role with a on-site work mode.

What you'll do

  • Maintain backlog of business improvement initiatives and prioritize with leadership.
  • Run UAT cycles for new system rollouts and document findings.
  • Build executive-facing decks that summarize findings and recommend a path forward.
  • Gather requirements from business stakeholders and translate them into clear specs.
  • Map current-state and future-state processes; identify gaps and improvement opportunities.

What you'll bring

  • Comfort facilitating workshops with non-technical stakeholders.
  • 3+ years as a Business Analyst or in a comparable role.
  • Strong written communication; you can write a one-pager that an exec will read.
  • Working knowledge of SQL.

Nice to have

  • Industry-specific experience aligned with the role.
  • Six Sigma / Lean training.
  • Experience with Jira, Confluence, and process-mapping tools (Visio, Lucid).

Skills relevant to this role

Requirements gathering, Process mapping, SQL, Stakeholder management, UAT

About the company

Our client is a financial services company serving customers across North America. The Charlotte, NC office leads customer and operations functions.

Apply for this role

We respond within one business day after the role closes.

PDF, DOC, or DOCX. Max 5 MB.

We read every application. We'll get back to you whether this role is a fit or not.